Frequently Asked Questions

 
 

What to expect from a veterinary behavioral consult.

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What is included in a veterinary behavioral consult?

Initial appointments generally last 1 hour, up to 2 hours or more for multiple pets. During this time, we will review the issue, try to identify underlying causes, to help develop a unique behavior modification plan for your pet. In some cases, prescription medications may be part of the plan. Within 1 week of the consult you will receive a full written report of the findings with a specific outlined step by step treatment plan for your pet. We will send a copy of this report to your veterinarian and trainer, so we can partner together as a team to provide your pet with the best overall care. Free follow up via email or phone is available for 3 months following the initial consult.

what do we bring to our first appointment?

  • Initial Questionnaire- Before your appointment, you will be asked to fill out an extensive questionnaire. This will provide the veterinarian with important history and information prior to the appointment. Please take time to fill it out thoroughly.

  • Medical Records from your vet- It is recommended that you have a recent exam and blood work within the past month for your pet from their regular vet. Recent blood work is required before prescribing any medications. Records can be submitted via email to us at atlanticveterinarybehavior@gmail.com

  • Leash no longer than 6 ft. Retractable leashes are not allowed.

How often do we need to be seen?

Generally, after the initial consult rechecks are performed in 2-3 months. Clients generally find it useful to give updates via email or phone more frequently. In more complicated cases, more frequent rechecks may be recommended. For prescription refills, an updated exam and blood work is required.

How can i book an appointment?

Appointments can easily be booked online through our website.

How are payments made?

We accept payments via major credit cards and PayPal. Payment is due at the time you schedule your appointment. This system is created to minimize the impact on your pet, avoiding a checkout desk and waiting room.

When are you open?

In person appointments at our clinic are on Fridays and Saturdays. We are closed Sunday and Monday.

How much is a behavior consult?

  • Please check out our pricing page.

Want help with behavior modification for specific issues?

We offer one on one training for specific targeted problems such as toe nail trims, stair phobia, car phobia, and welcoming a new family member.

Can we visit you?

Yes! Our clinic is located at 500 Perry Parkway, Gaithersburg MD. Everyone must wear a mask, and keep 6 feet apart. Weather permitting we are holding outdoor consults in a shaded, quiet, fenced off area just outside our consult room. During inclement weather consults are held in our large spacious exam room. Recheck appointments are via telehealth. Annual recheck appointments must be seen in person.

We see appointments at 500 Perry Parkway, Gaithersburg, MD. We have a a private entrance directly to our spacious exam room for easy entrance/exit for our nervous and reactive patients.

What kind of progress can i expect?

Each behavior case is different for many reasons. A specific tailored behavior modification plan will be put in place. Generally we start with small steps, with a few goals in mind. Then gradually adjust goals as progress is made. We will work as quickly and efficiently to get you and your pet to a healthier mental state.

What is your cancellation policy?

Appointments can be rescheduled for free until 72 hours before the appointment. The full consultation fee will be charged if the consult is cancelled with less than 72 hour notice. To reschedule or cancel your appointment use the link in the confirmation email. There is a $50 administrative fee to process your refund for cancelled appointments. Refunds take up to 5 business days to process.